FAQ’s
GENERAL PRODUCT QUESTIONS
What makes NewTrition different from other performance products?
NewTrition uses pharma-grade ingredients, clean formulations, and modern delivery systems designed for faster absorption, smoother effects, and better performance.
Are NewTrition products sugar-free?
Some are sugar-free and some are not. Our energy shots (Extra Strength and Active) and Marine Collagen Shot are sugar-free. Our Energy Gel, Isotonic Gel, and Hydration Powder contain functional carbohydrates and sugars designed for fueling and hydration.
Which NewTrition products contain sugar?
• Extra Strength Energy Shot – 0g sugar
• Active Energy Shot – 0g sugar
• Marine Collagen Shot – 0g sugar
• Energy Gel – 5g sugars, 21g total carbs
• Isotonic Gel – 5g sugars, 20g total carbs
• Hydration Powder – 11g sugars, 11g total carbs
Are your products safe?
NewTrition uses pharma-grade ingredients, clean formulations, and modern delivery systems designed for faster absorption, smoother effects, and better performance.
Can I mix different NewTrition products together?
Yes. Each product is designed to work within the ENERGY – HYDRATION – RECOVERY system.
ENERGY SHOTS (EXTRA STRENGTH & ACTIVE)
What’s the difference between Extra Strength and Active?
• Extra Strength: 250 mg caffeine — for big energy, tough days, and workouts.
• Active: 125 mg caffeine — for daily use, lighter energy, or afternoons.
How long do the effects last?
Typically 4–6 hours.
Is there a crash?
Both shots are sugar-free and formulated to provide smooth, clean energy without a hard crash.
When should I take an Energy Shot?
Morning boost, before workouts, long workdays, travel, training.
ENERGY GEL
What is the Energy Gel for?
Fast carbohydrate fuel for endurance and high-intensity workouts.
How is it different from the Isotonic Gel?
Energy Gel = carb-focused fuel (21g carbs, 5g sugars, 50 mg caffeine).
Isotonic Gel = 20g carbs with 5g sugars in an isotonic solution that hydrates and fuels without needing water.
How often should I take an Energy Gel?
Every 30–45 minutes during endurance activity.
ISOTONIC GEL
What does “isotonic” mean?
It matches your body’s natural fluid concentration so it absorbs quickly, even during hard efforts.
Who should use it?
Runners, cyclists, and athletes needing fast fuel + hydration without stopping for water.
Does it replace drinking water?
For short to mid-length sessions, it can be used without water. For long endurance, pair with Hydration Powder and/or water.
HYDRATION POWDER
What is THTT™ technology?
Transmembrane Hydrostatic Transport Technology — a modern hydration mechanism that moves water deeper and faster into cells.
Does Hydration Powder contain sugar?
Yes. It contains 11g functional carbohydrates/sugars (from dextrose and glucose) to drive rapid sodium-glucose co-transport and hydration, similar to leading oral rehydration products.
When should I use Hydration Powder?
Workouts, travel, daily hydration, heat, long shifts.
MARINE COLLAGEN PROTEIN SHOT
Why marine collagen instead of bovine?
Smaller molecules, more bioavailable, faster absorption, cleaner source, higher Type I collagen.
What is it used for?
Joint health, tendon & ligament support, skin elasticity, connective tissue, recovery.
When should I take it?
Anytime — best after workouts or before bed.
ORDERING & SHIPPING
How long does shipping take?
1–2 day processing; 2–5 day delivery.
Do you offer free shipping?
Yes — on qualifying orders.
Can I track my order?
Yes — tracking is emailed once shipped.
RETURNS & REFUNDS
What is your return policy?
30-day satisfaction guarantee.
Do you accept returns on opened products?
Opened consumables cannot be returned, but refunds or replacements may be issued without returning the product.
WHOLESALE & RETAILERS
Do you offer wholesale pricing?
Yes — retailers and distributors can apply via the Wholesale Page.
Is there a minimum order quantity?
Yes — low MOQ for new retailers.
Do you provide retail displays?
Yes — POP displays available.
SAFETY & USAGE
Are your products safe for teens?
Energy products are for adults 18+.
Hydration, gels, and collagen may be suitable for older teens with professional guidance.
Can I take multiple products in one day?
Yes — stay under 400 mg caffeine per day from all sources.
Are your products vegan?
Hydration Powder: Yes
Energy Shots: Yes
Marine Collagen Shot: No (marine source)
Gels: Yes
